Shipping, Returns, and Store Policy

Shipping:

Free shipping on all Local deliveries within 15 km

We reserve the right to charge a shipping fee on orders less than $250

 Shipping Method

Standard 

Express

Estimated Delivery Time 5-7 Business Days  2-3 Business Days 
Cost of Shipping  Calculated at Checkout (Canada Post)  Up to $24.95

 

Payments:

We accept all major credit cards, debit cards, and e-transfer. 

Sales Tax:

All orders within Canada will be subjected to a sales tax.

Item Availability

Despite our continuing efforts in adjusting the website merchandise with our stock, there will occasionally be some items that appear on the website that are out of stock. If this occurs, a member of our team will immediately contact the client via email or telephone. If you are still interested in the item you can contact us and we will inquire about getting it ordered for you in the store, and can notify you when the merchandise is available or the customer can exchange the item or receive a store credit. The merchandise available at DeeAnn's and Phase Two is subject to change

Returns

Thank you for shopping with DeeAnn's and Phase Two in Dunnville. In the event that you're not satisfied with your purchased item(s), you may return your order in store for exchange or store credit.

All returned items must be unworn with the original tags still attached and with the receipt of purchase

Please note that shipping costs and return shipping costs are non-refundable and will be at your own expense.

All items listed as on sale are final sale and may not be returned. 

Gift Cards

Gift cards are available for purchase on both our website and in store. Upon purchase, of an online gift card, a unique code will be sent to your email.  Physical Gift Cards can be purchased here and in addition, you may call us at 905-701-5323 to order a physical gift card and we can forward it to your address or you can pick it up in store.

Questions?

For any other issues or inquiries please contact us at 905-701-5323 or email us at deeannsdunnville@gmail.com.  You can also send us a message on our Facebook page, linked below.